The CIO Workshop is an annual forum jointly organized by the Singapore IT Management Association (ITMA) and Accenture, a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. The CIO Workshop has long been regarded as the annual conference that brings together CIOs and top IT leaders from both the public and private sectors across the region to discuss emerging trends and the most pressing topics affecting business and technology today. This event is highly anticipated by CIOs and senior IT management executives who return year after year to participate in content-rich sessions, intimate discussions as well as listen to notable speakers and benefit from the valuable networking opportunities.

This year, the CIO Workshop celebrates 32 years of pushing innovation to new frontiers and providing a platform for IT leaders to exchange their views and discuss the opportunities and challenges facing the technology industry in the region. The event kicks off with a full-day conference in Singapore on 21 May. The event continues on with the overseas segment in Tokyo from 22 to 24 May. CIOs from across Singapore and Tokyo will network and share their experiences about the changing business landscape through site visits.


Dr David Hardoon

Chief Data Officer, Data Analytics Group at

Monetary Authority of Singapore

Dr David Hardoon is the Chief Data Officer and Head of the Data Analytics Group (DAG) at the Monetary Authority of Singapore (MAS).

The DAG leads MAS’ efforts to harness the power of data analytics to unlock insights, enhance the supervision of financial institutions, and make regulatory compliance more efficient for financial institutions.

Prior to his current engagement, Dr Hardoon was co-founder and Executive Director at Azendian Solutions Pte. Ltd. where he was responsible for the advanced analytics practice and the positioning of business analytics advisory and services to clients across different business sectors across the region.

Dr Hardoon received a B.Sc. in Computer Science and Artificial Intelligence with first class honors at Royal Holloway, University of London in 2002 and a PhD in Computer Science in the field of Machine Learning from the University of Southampton 2006. He is currently an Honorary Senior Research Associate at the Centre for Computational Statistics & Machine Learning, University College London.


Dr Kate Darling

Research Specialist, Massachusetts Institute of Technology (MIT) Media Lab

Named one of the “Women in Robotics You Need to Know About” by Robohub, Dr Darling currently serves as intellectual property policy advisor to the director of the MIT Media Lab. Her passion for technology and robots has led her to interdisciplinary fields. After co teaching a robot ethics course at Harvard Law School with Professor Lawrence Lessig, she increasingly works at the intersection of law and robotics, with a focus on legal and social issues. Kate is a former fellow and current affiliate at the Harvard Berkman Klein Center for Internet & Society and a former fellow at the Yale Information Society Project and is also an affiliate at the Institute for Ethics and Emerging Technologies. Kate’s work has been featured in Vogue, The New Yorker, The Guardian, BBC, NPR, PBS, The Boston Globe, Forbes, CBC, WIRED magazine, Boston Magazine, The Atlantic, Slate, Die Zeit, The Japan Times, and many more major publications and outlets.

She is a contributing writer to Robohub and IEEE Spectrum and speaks and holds workshops covering some of the more interesting developments in the world of robotics, and where we might find ourselves in the future. Kate graduated from law school with honors and holds a doctorate of sciences from the Swiss Federal Institute of Technology (ETH Zurich) and an honorary doctorate of sciences from Middlebury College. In 2017, the American Bar Association honored her legal work with the Mark T. Banner award in Intellectual Property. Thinkers50 also recognized her in 2017 as a “Radar Thinker”. She is the caretaker for several domestic robots, including her Pleos Yochai, Peter, and Mr. Spaghetti.


Lee Joon Seong

Managing Director, Accenture Applied Intelligence ASEAN

Joon Seong leads Accenture Applied Intelligence (which Includes Artificial Intelligence, Big Data and Analytics), part of Accenture Digital for the ASEAN region. He has more than 20 years of in-depth experience in consulting with both local and regional clients across industries, including Banking, Insurance, Governments, Telecommunications, Retail and consumer goods in the space of big data and analytics & AI. As the leader for Accenture Applied Intelligence in ASEAN, Joon Seong leads a team of data scientists, data engineers as well as AI/data & analytics strategists in helping clients achieve better performance using AI, data & analytics.


Ivan Phoon

Head of Solutions, SenseTime International

Ivan Phoon is Head of Solutions for Sensetime International. His mission is to help clients understand the possibilities of computer vision / AI technology and to leverage it to enhance operational efficiency, customer experience and security.

In his current role, Ivan leads the solutioning and presales team to advise, conceptualize, and propose the enterprise use of computer vision to clients in the South Asia region. He also helps define product roadmaps and go-to-market strategies.

Prior to his current role, Ivan was the Principal Practice Advisor for DXC Technology responsible for advising, and proposing solutions to government clients in digital transformation, data management and analytic solutions.

Ivan has worked for various global IT MNCs, and brings with him extensive experience in working with business and IT leadership to improve the enterprise decision making processes.

Ivan gained an MSc in Information System Engineering from the University of Manchester (UMIST).


Tim Kobe

Founder and CEO, Eight Inc

Tim Kobe is a design leader, author and founder of the globally recognized strategic and experience design firm Eight Inc.

For over 30 years in design and a leader in Innovation and Branded Experience, Eight Inc. has worked with companies such as Apple, Virgin Atlantic Airways, Nike, Coke, Knoll and Citibank. The firm takes on an interdisciplinary and holistic approach, working across traditional disciplines including strategy, architecture, exhibition, interior design, product, communications and branding. Many projects have received international design awards and have been published across Asia, Europe, and the United States. Eight Inc. has studios in San Francisco, New York, Honolulu, Tokyo, London, Singapore, Dubai, Istanbul and across China.

Graduating with honors in Environmental Design from Art Center College of Design, Pasadena in 1982, Kobe is now a trustee at his alma matter and serves as Chairman of the Academic Affairs Committee. Prior to founding Eight Inc. in 1989, Kobe became a founding partner in West Office Design Associates, focusing on museum and exhibition design and responsible for the master planning of museums and for several science museum exhibitions globally.

He has also worked with Herb Rosenthal and Associates, the American Broadcasting Company, Murray Gelberg and at The Burdick.

Kobe serves on the Board of Directors for the Grabhorn Institute in San Francisco and is part of the The Design Masterplan Committee chaired by Economic Development Board in Singapore. He frequently lectures and works with students at universities including Art Center College of Design, California College of Arts and Crafts, the San Francisco Academy of Art, Insead, National University of Singapore and Temasek Polytechnic School of Design.

Kobe is a keynote speaker and speaks on topics surrounding design, innovation, technology and business valuation for many internationally known forums. He has been featured and recognized for his work in prominent publications like Harvard Business Review, Bloomberg, The Economist, Dezeen and Fast Company. His upcoming book, Return on Experience, published by ORO Editions will be released May 2019.

Changi Experience Studio

The Changi Experience Studio is a highly interactive and immersive experiential space that brings you on an exciting virtual expedition – through the past, present, future, and behind the scenes of Changi Airport. Engage in the wonder of amazing projection experiences and enjoy fun interactive games over more than 20 different touchpoints. Through this journey of discovery, uncover fun facts and secrets behind what makes the world’s leading airport tick.


Huawei OpenLab

Delegates will learn more about how Huawei and its partners integrate their products and solutions together to deliver competitive and innovative results for their clients through a comprehensive tour of their OpenLab facility in Singapore.



Cyberdyne was created in 2004 by Dr. Yoshiyuki Sankai to materialise his idea to utilise the Robot Suit Hybrid Assistive Limb (HAL) for the benefits of humankind. The Japanese robotics and technology firm engages in the research and development of medical and non-medical welfare equipment and systems. Making full use of “Cybernics”, an integrated technology of human, robot and information systems, the company develops technology for rehabilitation support, body function support in elderly and disabled people, rescue support in disaster sites, and heavy labor support in factories. The visit to Cyberdyne aims to help delegates understand the operating concepts of the HAL® technology and to share the company’s vision of looking beyond Industry 4.0 to prepare for Society 5.0. Delegates can also learn more about the role of robotics and the challenges in implementing robotics technology in Japan through an in-depth presentation and get the chance to try out some of the Hybrid Assistive Limb suits.

Digital Art Museum by teamLab

Billed as the world’s first digital art museum, the massive 10,000 sqm space in Tokyo’s Odaiba uses 520 computers and 470 projectors to create an experience that will stimulate all five senses. Many of the artworks are rendered in real time by computer programming, and are constantly changing – so visitors never see the same version of the artwork. This all-new museum concept is a collaborative initiative between Mori Building, a noted supporter of culture and art, and teamLab, an interdisciplinary creative group that utilises digital technologies to express art. Through their collaboration, Mori Building and teamLab aim to create a unique destination that enhances the magnetic power of Tokyo toward 2020 and beyond. An exclusive guided tour has been arranged for CIO workshop delegates to explain the concept behind the installations and how best to interact with the artworks to maximise the experience.


With the country growing older, Japanese companies strive to innovate and apply technology to better care for the elderly. Logistical integration, sharing and communication play a major role in terms of smart home and community developments. The Panasonic Wonder Life-BOX presents a concrete vision of future lifestyles from a daily life perspective, exploring what the next generation of homes and communities will look like. Delegates will be inspired by the latest technologies and applications into our lives that showcase Intelligent and Smart Home; and a Business Solutions Area demonstrating Panasonic’s integrated solutions for greater efficiency and more streamlined management of businesses.


By 2030, Singapore will have the same demographic profile as Japan has today. In other words, about one in four people will be over the age of 65. Japan’s innovative ways to provide for an extensive ageing population makes it a worthy model to study. Through a visit to social welfare corporation Zenkoukai, a project initiated by the Santa Fe Research Institute, delegates can find out more about the background and challenges of nursing care, learn how artificial intelligence is applied and how it helps in pre-emptive care with the patient data that is collected. The floor walk at Zenkoukai will showcase real-world applications of robotics and new technologies in nursing care e.g. patient health monitoring with analytics, rehabilitation and mobility support with hybrid assisted limbs and communication robots to aid social engagement.

Singapore-Japan CIO Networking Session

Organised in partnership with EDB and held at the Accenture Innovation Hub in Tokyo, the Singapore-Japan CIO Networking Session aims to provide insights and learning into Japanese technology trends through peer sharing with Japanese CIOs. Singapore Ambassador to Japan, Mr Lui Tuck Yew, will be gracing the event as Guest-of-Honour. Together with a panel of CIOs, he will discuss common challenges between Singapore and Japan and opportunities for both countries to complement each other in addressing these issues.

Delegates will have the opportunity to network with peers and to visit specific demonstrations/showcases of applied innovation in their interest area.


Changi Experience Studio

The 32nd CIO Workshop will take place at Changi Experience Studio, located on Level 4 of Changi Airport’s brand-new lifestyle hub Jewel.

The Changi Experience Studio will also provide a glimpse into the operations of the terminals and supporting facilities, with interactive activities that offer an experience of what it is like working at one of the world’s busiest airports. Learn about the history of Changi Airport, in what ways its performance has soared past its counterparts’ into the new millennium, and how it has developed into one of the most impressive aviation hubs in the world.


32nd CIO Wowkshop Japan Venue

Hotel Accommodation in Tokyo

Delegates will be staying at Hilton Tokyo throughout their stay in Japan. Rooms at the hotel offer views of the cosmopolitan Shinjuku area. Directly connected to Tochomae Subway Station, the hotel is a 5 minute walk from the Tokyo Metropolitan Government Building. Shinjuku Train Station is a pleasant 15-minute walk away, or a 5-minute ride in the hotel’s free shuttle.



08:15AM - Registration / Networking / Booth Visits

09:05AM - Welcome Address by Chairman, Board of Advisors for 32nd CIO Workshop

09:10AM - Opening Remarks by ITMA President

09:15AM - Session: Human-Robot Relationships And EthicsHuman-Robot Relationships And Ethics. The robots are coming and they’re getting smarter, evolving from single-task devices into machines that can make their own decisions and autonomously navigate public spaces. Whether you find it exhilarating or terrifying (or both), progress in robotics and related fields like AI raises new ethical quandaries and challenges legal codes created for a world in which a sharp line separates man from machine. Drawing from her recent work exploring humans’ emotional responses to robots, Dr. Darling examines why people fear some robots and empathize with others, while also prompting – and answering – questions about what society’s relationship with these robots could look like in the future.

10:15AM - Networking Break

10:45AM - Panel Session: How AI-Ready is Singapore?Panel Discussion: How AI-ready is Singapore? Using the findings from a new global research report ‘AI Momentum, Maturity and Models for Success’ commissioned by Accenture Applied Intelligence, SAS & Intel and conducted by Forbes Insights, this session will engage the audience in a lively discussion on the usage of artificial intelligence and data ethically and its impact to practitioners in this region. The panel comprising Accenture ASEAN Applied Intelligence Lead Lee Joon Seong, Monetary Authority of Singapore’s Chief Data Officer David Hardoon and leading artificial intelligence company SenseTime’s Head of Solutions Ivan Phoon will provide a variety of perspectives with their diverse professional backgrounds.

11:30AM - Session: Design Human ExperienceDesign Human Experience. In this connected age where our lives revolve around our digital devices, we constantly seek digital experiences that make our lives easier. Apple’s success has also proven that design does not just exist for aesthetic reasons, but can also be a powerful business differentiator. Tim Kobe, CEO/Founder of Eight Inc and the designer behind the original Apple Store concept will share how to take on a customer-centric approach in designing technologies for human good.

12:15PM - Introduction to Changi Experience Studio

12:25PM - Networking Lunch / Booth Visits / OpentalksOpenTalks. The OpenTalks session consists of a lineup of eminent speakers from AWS, Huawei, Tricentis and Veeam to present their latest innovations and solutions.

02:00PM - Changi Experience Studio Walkabout

03:00PM - Huawei Openlab Tour

04:30PM - End of Singapore Workshop


10:50PM - Changi International Airport

Depart Singapore on SQ636


06:45AM - Arrive at Haneda Airport International Terminal

08:45AM - Check in at Hilton Hotel

09:00AM - Breakfast at Hilton Hotel

12:30PM - Networking Lunch

02:15PM - Depart for Zenkoukai

03:15PM - Arrive at Zenkoukai

04:45PM - Depart for Dinner

05:45PM - Welcome Dinner

08:00PM - Depart for Hotel

08:30PM - End of Day 1


09:00AM - Depart for Cyberdyne

10:45AM - Arrive at Cyberdyne

12:30PM - Depart for Lunch

12:45PM - Networking Lunch

13:40PM - Depart for Accenture Innovation Hub

03:15PM - Arrive at Accenture Innovation Hub
Singapore-Japan CIO Networking Session

05:30PM - Networking Dinner at Accenture Innovation Hub

07:00PM - Depart for Digital Art Museum

07:30PM - Arrive at Digital Art Museum

09:00PM - Depart for Hotel

09:40PM - End of Day 2

FRIDAY 24 MAY 2019

09:00AM - Depart for Panasonic Centre - Wonder Life Box

09:45AM - Arrive at Panasonic Centre

11:45AM - Depart for Lunch

12:15PM - Closing Lunch

02:00PM - End of Workshop / Depart for Haneda Airport International Terminal

05:05PM - Depart for Singapore via SQ 633

11:20PM - Changi International Airport

Arrive in Singapore


We would like to acknowledge and thank the following organizations for their generous support

Click on the company’s logo to learn more.

Diamond Sponsors

For almost 13 years, Amazon Web Services has been the world’s most comprehensive and broadly adopted cloud platform. AWS offers over 165 fully featured services for compute, storage, databases, networking, analytics, robotics, machine learning and artificial intelligence (AI), Internet of Things (IoT), mobile, security, hybrid, virtual and augmented reality (VR and AR), media, and application development, deployment, and management from 61 Availability Zones (AZs) within 20 geographic regions, spanning the U.S., Australia, Brazil, Canada, China, France, Germany, India, Ireland, Japan, Korea, Singapore, Sweden, and the UK. Millions of customers including the fastest-growing startups, largest enterprises, and leading government agencies—trust AWS to power their infrastructure, become more agile, and lower costs. To learn more about AWS, visit

Huawei is a leading global provider of information and communications technology (ICT) infrastructure and smart devices. With integrated solutions across four key domains – telecom networks, IT, smart devices, and cloud services – we are committed to bringing digital to every person, home and organization for a fully connected, intelligent world.

Huawei’s end-to-end portfolio of products, solutions and services are both competitive and secure. Through open collaboration with ecosystem partners, we create lasting value for our customers, working to empower people, enrich home life, and inspire innovation in organizations of all shapes and sizes.

At Huawei, innovation focuses on customer needs. We invest heavily in basic research, concentrating on technological breakthroughs that drive the world forward. We have more than 180,000 employees, and we operate in more than 170 countries and regions. Founded in 1987, Huawei is a private company fully owned by its employees.

Gold Sponsors

With the industry’s #1 Continuous Testing platform, Tricentis is recognized for reinventing software testing for DevOps. Through agile test management and advanced test automation optimized to support over 150+ technologies, we provide automated insight into the business risks of your software releases—transforming testing from a roadblock to a catalyst for innovation.

Tricentis is the only vendor to achieve “leader” status in all three top analyst reports. This honor is based on our technical leadership and a Global 2000 customer base of 1600+ companies.  Customers rely on Tricentis to achieve and sustain test automation rates of over 90%—increasing risk coverage while accelerating testing to keep pace with Agile and DevOps.

Tricentis has a global presence in Austria, Australia, Belgium, Denmark, Germany, India, Netherlands, Singapore, Switzerland, Poland, United States and the UK. To learn more, visit or follow us on Linkedin, Twitter, Facebook

Veeam is the leader in Backup solutions that deliver Cloud Data Management. Veeam Availability Platform is the most complete backup solution for helping customers on the journey to achieving success in the 5 Stages of Cloud Data Management. Veeam has 343,000+ customers worldwide, including 82% of the Fortune 500 and 67% of the Global 2,000, with customer satisfaction scores at 3.5x the industry average, the highest in the industry. Veeam’s global ecosystem includes 64,000 channel partners; Cisco, HPE, NetApp and Lenovo as exclusive resellers; and 22,500+ cloud and service providers. Headquartered in Baar, Switzerland, Veeam has offices in more than 30 countries. To learn more, visit or follow Veeam on Twitter @veeam.

Silver Sponsor


The CIO Workshop is supported by a group of Board of Advisors comprising the ITMA representatives and other prominent IT leaders from both private and public sector organizations.

These individuals establish the focus of the workshop, pinpoint issues to address and invite visionaries and industry leaders to speak on these subjects.


Chairman, Board of Advisors for 32nd CIO Workshop
Managing Director, Accenture


Managing Director


Managing Director, Airport Operations
Changi Airport Group


Fomer Executive Vice President Genting Singapore



Assistant Chief Executive (Services)
Government Technology Agency


Assistant Commissioner,
Taxpayer Services Division
Inland Revenue Authority of Singapore


Chief Information Officer
M1 Limited


Ministry of Defence


Vice President (Admin)
Ministry of Education


Vice President
Global Infrastructure and IS Service Centers Molex


Group Chief Information Officer
Musim Mas Holdings


Chief Information Officer
National Trade Union Congress (NTUC)


Head of Group Technology Services


IT Consultant

CIO Story

The CIO Workshop was created and piloted by Accenture USA in 1986. In 1988, Accenture Singapore brought the CIO Workshop to Singapore for the first time and jointly organized it in partnership with the Information Technology Management Association (ITMA). The ITMA was previously known as the Data Processing Management Association of Singapore. After more than two decades, Accenture has not only established deep expertise and experience working with CIOs, but has also developed a long-standing relationship with the ITMA in Singapore. The CIO Workshop has since become the longest-running annual forum where CIOs share best practices and discuss prevailing IT management issues. It is the only IT forum with a 30-year heritage.

In 2000, the bar was raised when the CIO Workshop took on a dual location format. Since then, delegates have had the opportunity to travel, learn from and network with their peers from another Asian city during the second leg of the workshop. Past destinations have included Bangkok, Kuala Lumpur, Taipei, Hong Kong, Seoul, Tokyo and, most recently, Shanghai. Today, the CIO Workshop has become the de-facto forum for CIOs of large private and public organizations in Singapore. Delegates return annually to the event to benefit from the rich content and valuable peer networking opportunities.


Information Technology Management Association (ITMA) Singapore
The Information Technology Management Association (ITMA) was established on March 28, 1998 when the Data Processing Management Association of Singapore (DPMA) renamed itself and invited the Singapore Information Management Chapter of the Singapore Computer Society (SIM) to join them in a merger of sorts between two like- minded associations. The ITMA thus becomes the sole authority to represent the IT managers in Singapore. It has inherited an impressive history created by the combination of two organizations. Click here to find out more about ITMA Singapore.


For general enquiries and registrations, please contact Minh Thai Nguyen or Michelle Ng at +65 6635 7395 or

For sponsorship opportunities, please contact Regina Low at +65 6410 7924 or