The CIO Workshop is an annual forum jointly organized by the Singapore IT Management Association (ITMA) and Accenture, a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. The CIO Workshop has long been regarded as the annual conference that brings together CIOs and top IT leaders from both the public and private sectors across the region to discuss emerging trends and the most pressing topics affecting business and technology today. This event is highly anticipated by CIOs and senior IT management executives who return year after year to participate in content-rich sessions, intimate discussions as well as listen to notable speakers and benefit from the valuable networking opportunities.

This year, the CIO Workshop celebrates 32 years of pushing innovation to new frontiers and providing a platform for IT leaders to exchange their views and discuss the opportunities and challenges facing the technology industry in the region. The event kicks off with a full-day conference in Singapore on 21 May. The event continues on with the overseas segment in Tokyo from 22 to 24 May. CIOs from across Singapore and Tokyo will network and share their experiences about the changing business landscape through site visits.


Dr Kate Darling

Research Specialist, Massachusetts Institute of Technology (MIT) Media Lab

Named one of the “Women in Robotics You Need to Know About” by Robohub, Dr Darling currently serves as intellectual property policy advisor to the director of the MIT Media Lab. Her passion for technology and robots has led her to interdisciplinary fields. After co teaching a robot ethics course at Harvard Law School with Professor Lawrence Lessig, she increasingly works at the intersection of law and robotics, with a focus on legal and social issues. Kate is a former fellow and current affiliate at the Harvard Berkman Klein Center for Internet & Society and a former fellow at the Yale Information Society Project and is also an affiliate at the Institute for Ethics and Emerging Technologies. Kate’s work has been featured in Vogue, The New Yorker, The Guardian, BBC, NPR, PBS, The Boston Globe, Forbes, CBC, WIRED magazine, Boston Magazine, The Atlantic, Slate, Die Zeit, The Japan Times, and many more major publications and outlets.

She is a contributing writer to Robohub and IEEE Spectrum and speaks and holds workshops covering some of the more interesting developments in the world of robotics, and where we might find ourselves in the future. Kate graduated from law school with honors and holds a doctorate of sciences from the Swiss Federal Institute of Technology (ETH Zurich) and an honorary doctorate of sciences from Middlebury College. In 2017, the American Bar Association honored her legal work with the Mark T. Banner award in Intellectual Property. Thinkers50 also recognized her in 2017 as a “Radar Thinker”. She is the caretaker for several domestic robots, including her Pleos Yochai, Peter, and Mr. Spaghetti.


Lee Joon Seong

Managing Director, Accenture Applied Intelligence ASEAN

Joon Seong leads Accenture Applied Intelligence (which Includes Artificial Intelligence, Big Data and Analytics), part of Accenture Digital for the ASEAN region. He has more than 20 years of in-depth experience in consulting with both local and regional clients across industries, including Banking, Insurance, Governments, Telecommunications, Retail and consumer goods in the space of big data and analytics & AI. As the leader for Accenture Applied Intelligence in ASEAN, Joon Seong leads a team of data scientists, data engineers as well as AI/data & analytics strategists in helping clients achieve better performance using AI, data & analytics.


Tim Kobe

Founder and CEO, Eight Inc

Tim Kobe is a design leader, author and founder of the globally recognized strategic and experience design firm Eight Inc.

For over 30 years in design and a leader in Innovation and Branded Experience, Eight Inc. has worked with companies such as Apple, Virgin Atlantic Airways, Nike, Coke, Knoll and Citibank. The firm takes on an interdisciplinary and holistic approach, working across traditional disciplines including strategy, architecture, exhibition, interior design, product, communications and branding. Many projects have received international design awards and have been published across Asia, Europe, and the United States. Eight Inc. has studios in San Francisco, New York, Honolulu, Tokyo, London, Singapore, Dubai, Istanbul and across China.

Graduating with honors in Environmental Design from Art Center College of Design, Pasadena in 1982, Kobe is now a trustee at his alma matter and serves as Chairman of the Academic Affairs Committee. Prior to founding Eight Inc. in 1989, Kobe became a founding partner in West Office Design Associates, focusing on museum and exhibition design and responsible for the master planning of museums and for several science museum exhibitions globally.

He has also worked with Herb Rosenthal and Associates, the American Broadcasting Company, Murray Gelberg and at The Burdick.

Kobe serves on the Board of Directors for the Grabhorn Institute in San Francisco and is part of the The Design Masterplan Committee chaired by Economic Development Board in Singapore. He frequently lectures and works with students at universities including Art Center College of Design, California College of Arts and Crafts, the San Francisco Academy of Art, Insead, National University of Singapore and Temasek Polytechnic School of Design.

Kobe is a keynote speaker and speaks on topics surrounding design, innovation, technology and business valuation for many internationally known forums. He has been featured and recognized for his work in prominent publications like Harvard Business Review, Bloomberg, The Economist, Dezeen and Fast Company. His upcoming book, Return on Experience, published by ORO Editions will be released May 2019.

Changi Experience Studio

The Changi Experience Studio is a highly interactive and immersive experiential space that brings you on an exciting virtual expedition – through the past, present, future, and behind the scenes of Changi Airport. Engage in the wonder of amazing projection experiences and enjoy fun interactive games over more than 20 different touchpoints. Through this journey of discovery, uncover fun facts and secrets behind what makes the world’s leading airport tick.


Huawei OpenLab

Delegates will learn more about how Huawei and its partners integrate their products and solutions together to deliver competitive and innovative results for their clients through a comprehensive tour of their OpenLab facility in Singapore.



Cyberdyne was created in 2004 by Dr. Yoshiyuki Sankai to materialise his idea to utilise the Robot Suit Hybrid Assistive Limb (HAL) for the benefits of humankind. The Japanese robotics and technology firm engages in the research and development of medical and non-medical welfare equipment and systems. Making full use of “Cybernics”, an integrated technology of human, robot and information systems, the company develops technology for rehabilitation support, body function support in elderly and disabled people, rescue support in disaster sites, and heavy labor support in factories. The visit to Cyberdyne aims to help delegates understand the operating concepts of the HAL® technology and to share the company’s vision of looking beyond Industry 4.0 to prepare for Society 5.0. Delegates can also learn more about the role of robotics and the challenges in implementing robotics technology in Japan through an in-depth presentation and get the chance to try out some of the Hybrid Assistive Limb suits.

Digital Art Museum by teamLab

Billed as the world’s first digital art museum, the massive 10,000 sqm space in Tokyo’s Odaiba uses 520 computers and 470 projectors to create an experience that will stimulate all five senses. Many of the artworks are rendered in real time by computer programming, and are constantly changing – so visitors never see the same version of the artwork. This all-new museum concept is a collaborative initiative between Mori Building, a noted supporter of culture and art, and teamLab, an interdisciplinary creative group that utilises digital technologies to express art. Through their collaboration, Mori Building and teamLab aim to create a unique destination that enhances the magnetic power of Tokyo toward 2020 and beyond. An exclusive guided tour has been arranged for CIO workshop delegates to explain the concept behind the installations and how best to interact with the artworks to maximise the experience.


With the country growing older, Japanese companies strive to innovate and apply technology to better care for the elderly. Logistical integration, sharing and communication play a major role in terms of smart home and community developments. The Panasonic Wonder Life-BOX presents a concrete vision of future lifestyles from a daily life perspective, exploring what the next generation of homes and communities will look like. Delegates will be inspired by the latest technologies and applications into our lives that showcase Intelligent and Smart Home; and a Business Solutions Area demonstrating Panasonic’s integrated solutions for greater efficiency and more streamlined management of businesses.


By 2030, Singapore will have the same demographic profile as Japan has today. In other words, about one in four people will be over the age of 65. Japan’s innovative ways to provide for an extensive ageing population makes it a worthy model to study. Through a visit to social welfare corporation Zenkoukai, a project initiated by the Santa Fe Research Institute, delegates can find out more about the background and challenges of nursing care, learn how artificial intelligence is applied and how it helps in pre-emptive care with the patient data that is collected. The floor walk at Zenkoukai will showcase real-world applications of robotics and new technologies in nursing care e.g. patient health monitoring with analytics, rehabilitation and mobility support with hybrid assisted limbs and communication robots to aid social engagement.

Singapore-Japan CIO Networking Session

Organised in partnership with EDB and held at the Accenture Innovation Hub in Tokyo, the Singapore-Japan CIO Networking Session aims to provide insights and learning into Japanese technology trends through peer sharing with Japanese CIOs. Singapore Ambassador to Japan, Mr Lui Tuck Yew, will be gracing the event as Guest-of-Honour. Together with a panel of CIOs, he will discuss common challenges between Singapore and Japan and opportunities for both countries to complement each other in addressing these issues.

Delegates will have the opportunity to network with peers and to visit specific demonstrations/showcases of applied innovation in their interest area.


Changi Experience Studio

The 32nd CIO Workshop will take place at Changi Experience Studio, located on Level 4 of Changi Airport’s brand-new lifestyle hub Jewel.

The Changi Experience Studio will also provide a glimpse into the operations of the terminals and supporting facilities, with interactive activities that offer an experience of what it is like working at one of the world’s busiest airports. Learn about the history of Changi Airport, in what ways its performance has soared past its counterparts’ into the new millennium, and how it has developed into one of the most impressive aviation hubs in the world.


32nd CIO Wowkshop Japan Venue

Hotel Accommodation in Tokyo

Delegates will be staying at Hilton Tokyo throughout their stay in Japan. Rooms at the hotel offer views of the cosmopolitan Shinjuku area. Directly connected to Tochomae Subway Station, the hotel is a 5 minute walk from the Tokyo Metropolitan Government Building. Shinjuku Train Station is a pleasant 15-minute walk away, or a 5-minute ride in the hotel’s free shuttle.



08:15AM - Registration / Networking / Booth Visits

09:05AM - Welcome Address by Chairman, Board of Advisors for 32nd CIO Workshop

09:10AM - Opening Remarks by ITMA President

09:15AM - Session: Human-Robot Relationships And Ethics

10:15AM - Panel Session

11:15AM - Networking Break

11:45AM - Session: Designing Technologies for Human Good

12:45PM - Networking Lunch

02:00PM - Changi Experience Studio

03:30PM - Huawei Open Lab Tour

05:30PM - End of Singapore Workshop


10:50PM - Changi International Airport

Depart Singapore on SQ636


06:45AM - Arrive at Haneda Airport International Terminal

08:45AM - Check in at Hilton Hotel

09:00AM - Breakfast at Hilton Hotel

12:30PM - Networking Lunch

02:15PM - Depart for Zenkoukai

03:15PM - Arrive at Zenkoukai

04:45PM - Depart for Dinner

05:45PM - Welcome Dinner

08:00PM - Depart for Hotel

08:30PM - End of Day 1


09:00AM - Depart for Cyberdyne

10:45AM - Arrive at Cyberdyne

12:30AM - Depart for Lunch

12:45PM - Networking Lunch

13:40PM - Depart for Accenture Innovation Hub

03:15PM - Arrive at Accenture Innovation Hub
Singapore-Japan CIO Networking Session

05:30PM - Networking Dinner at Accenture Innovation Hub

07:00PM - Depart for Digital Art Museum

07:30PM - Arrive at Digital Art Museum

09:00PM - Depart for Hotel

09:40PM - End of Day 2

FRIDAY 24 MAY 2019

09:00AM - Depart for Panasonic Centre - Wonder Life Box

09:45AM - Arrive at Panasonic Centre

11:45AM - Depart for Lunch

12:15PM - Closing Lunch

02:00PM - End of Workshop / Depart for Haneda Airport International Terminal

05:05PM - Depart for Singapore via SQ 633

11:20PM - Changi International Airport

Arrive in Singapore


We would like to acknowledge and thank the following organizations for their generous support

Click on the company’s logo to learn more.

Diamond Sponsor

For 12 years, Amazon Web Services has been the world’s most comprehensive and broadly adopted cloud platform. AWS offers more than 90 fully featured services for compute, storage, databases, analytics, mobile, Internet of Things (IoT) and enterprise applications from 42 Availability Zones (AZs) across 16 geographic regions in the U.S., Australia, Brazil, Canada, China, Germany, India, Ireland, Japan, Korea, Singapore, and the UK. AWS services are trusted by millions of active customers around the world monthly — including the fastest growing startups, largest enterprises, and leading government agencies– to power their infrastructure, make them more agile, and lower costs.

Huawei is a leading global information and communications technology (ICT) solutions provider. Driven by a commitment to sound operations, ongoing innovation, and open collaboration, we have established a competitive ICT portfolio of end-to-end solutions in telecom and enterprise networks, devices, and cloud technology and services. Our ICT solutions, products, and services are used in more than 170 countries and regions, serving over one-third of the world’s population. With 180,000 employees, Huawei is committed to enabling the future information society, and building a Better Connected World.

Gold Sponsor

Silver Sponsor


The CIO Workshop is supported by a group of Board of Advisors comprising the ITMA representatives and other prominent IT leaders from both private and public sector organizations.

These individuals establish the focus of the workshop, pinpoint issues to address and invite visionaries and industry leaders to speak on these subjects.


Chairman, Board of Advisors for 32nd CIO Workshop
Managing Director, Accenture


Managing Director


Managing Director, Airport Operations
Changi Airport Group


Fomer Executive Vice President Genting Singapore



Assistant Chief Executive (Services)
Government Technology Agency


Assistant Commissioner,
Taxpayer Services Division
Inland Revenue Authority of Singapore


Chief Information Officer
M1 Limited


Ministry of Defence


Vice President (Admin)
Ministry of Education


Vice President
Global Infrastructure and IS Service Centers Molex


Group Chief Information Officer
Musim Mas Holdings


Chief Information Officer
National Trade Union Congress (NTUC)


Head of Group Technology Services


IT Consultant

CIO Story

The CIO Workshop was created and piloted by Accenture USA in 1986. In 1988, Accenture Singapore brought the CIO Workshop to Singapore for the first time and jointly organized it in partnership with the Information Technology Management Association (ITMA). The ITMA was previously known as the Data Processing Management Association of Singapore. After more than two decades, Accenture has not only established deep expertise and experience working with CIOs, but has also developed a long-standing relationship with the ITMA in Singapore. The CIO Workshop has since become the longest-running annual forum where CIOs share best practices and discuss prevailing IT management issues. It is the only IT forum with a 30-year heritage.

In 2000, the bar was raised when the CIO Workshop took on a dual location format. Since then, delegates have had the opportunity to travel, learn from and network with their peers from another Asian city during the second leg of the workshop. Past destinations have included Bangkok, Kuala Lumpur, Taipei, Hong Kong, Seoul, Tokyo and, most recently, Shanghai. Today, the CIO Workshop has become the de-facto forum for CIOs of large private and public organizations in Singapore. Delegates return annually to the event to benefit from the rich content and valuable peer networking opportunities.


Information Technology Management Association (ITMA) Singapore
The Information Technology Management Association (ITMA) was established on March 28, 1998 when the Data Processing Management Association of Singapore (DPMA) renamed itself and invited the Singapore Information Management Chapter of the Singapore Computer Society (SIM) to join them in a merger of sorts between two like- minded associations. The ITMA thus becomes the sole authority to represent the IT managers in Singapore. It has inherited an impressive history created by the combination of two organizations. Click here to find out more about ITMA Singapore.


For general enquiries and registrations, please contact Minh Thai Nguyen or Michelle Ng at +65 6635 7395 or

For sponsorship opportunities, please contact Regina Low at +65 6410 7924 or